Privacy Policy

Last Updated: August 2025

Noretek Energy Ltd (“we,” “our,” “us”) is committed to protecting the privacy of our customers who use the Noretek Mobile Application (“App”) to purchase tokens and manage their LPG gas meters. This Privacy Policy explains how we collect, use, store, and protect your personal information.

Information We Collect

1. Personal Information: Name, phone number, email address, home address, meter number when you register.
2. Payment Information: Details provided when making transactions (processed securely via third-party payment providers; we do not store card details).
3. Usage Information: Gas consumption data from your meter, transaction history, and app activity.
4. Device Information: Mobile device identifiers, operating system, and IP address for security and analytics.

How We Use Your Information

1. To provide access to gas through prepaid tokens and manage your meter.
2. To process and confirm payments.
3. To send account notifications, receipts, and important service updates.
4. To improve app functionality and customer experience.
5. To comply with legal and regulatory requirements.

Sharing of Information

1. We do not sell your personal data.
2. We may share necessary data with the following:

• 1. Authorized payment processors for secure transactions.
  2. Regulators and government agencies when legally required.
  3. Technical service providers for app maintenance and security.

Data Security

We apply strict technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, or destruction.

Your Rights

You, as our user of the application, reserve the following rights”

1. Access, update, or correct your information.
2. Request deletion of your account data (see Data Deletion Policy below).
3. Opt out of non-essential communications.

For questions, contact us at: info@noretekenergy.com